To follow up on my mishap from the cellphone company, I gotta say, the Better Business Bureau are on top of things. As I barely managed to surpress my frustration to the employee, I managed to be partially reimbursed (since a family member is using the phone). I could've raised all hell, but I'm reasonable, it's certainly enough to satisfy me.
Previous post http://thehaplessfool.blogspot.com/2009/10/penny-fool.html
I certainly recommend going to the Better Business Bureau when you're swindled.